Issabel Certified Partner

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Issabel Certified Partners represent the highest level of partnership and are deeply committed to excellence in implementing and supporting Issabel solutions.

In addition to meeting all the requirements of an Authorized Partner, Certified Partners must acquire 10 hours of technical support annually and have on their team not only Certified Advisors but also at least one Issabel Certified Engineer.

This level is intended for partners looking to differentiate themselves in the market through a closer association with Issabel and offers enhanced benefits, such as higher discounts on products and services, priority access to support and advanced training, and co-marketing opportunities with Issabel.

Benefits

Increased Discount on Products and Services

Certified Partners enjoy a 15% discount on Issabel products, offering an even greater competitive edge in the marketplace.

Digital Badge Issuance

Showcase your elite status with a digital badge that certifies your high level of commitment and partnership with Issabel. We use the Open Badges Standard.

Access to NFR (Not for Resale) Licenses

Partners gain access to NFR licenses for all Issabel products*, which can be used for internal use, demonstration purposes, or testing, helping partners to better understand and showcase Issabel solutions.

*with the exception of Issabel MT

Customizable Marketing Materials

Issabel provides Authorized Partners with marketing materials that can be customized to include the partner's logo, assisting in the promotion of Issabel products and services alongside their own offerings.

Online Presentations and Demos

Partners have the opportunity to conduct online presentations and live demos of Issabel products, facilitating the sales process by demonstrating the value and capabilities of Issabel solutions to potential customers.

Dedicated Helpdesk Access

Benefit from dedicated support for more immediate and effective problem resolution.

Discounts

Support Subscription15%
Custom Developments15%
Support Hours15%
Software licences15%
Contact Center Licenses30%
Presence on Issabel’s Web PageYES

Requirements

10 hour of Support (8×5) or

NFR Contact Center Package, per year

Required
ISSABEL Certification2 ICA – Required
or 
1 ICAE – Required
Partnership Agreement SignedRequired
Partner Digital Badge VisiblePost on web page and LinkedIn
Sales QuotaNot required

Partner Application

Apply to the program by filling out your details in this form, a team member will contact you as soon as possible.

Other Contact Methods

Feel free to also contact us through these other methods

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Note: Our business hours are from 9:00 AM to 5:00 PM, Mexico Time (-6 GMT). If you contact us outside these hours, please leave us a message and we will respond at the first opportunity.