Issabel Certified Advisor: On-Demand Course

15 hours (estimated)

Description

Discover everything you need to know about Issabel with our on-demand course, “Issabel Certified Advisor.”

This introductory program, composed of more than 40 detailed videos, allows you to learn at your own pace and in your own time, with no strict schedules.

From basic installation to suggested security configurations, this course covers every essential aspect of Issabel so you can master this powerful unified communications solution.

Goal

The objective of the “Issabel Certified Advisor” On-Demand course is to provide participants with a comprehensive understanding of the Issabel platform, equipping students with the skills to efficiently install, configure, and manage a unified communications system.

By the end of the course, students will be equipped with the necessary skills to implement telecommunications solutions with Issabel and advise their clients on the deployment of a VoIP platform.

Methodology and Format

Upon enrolling in the “Issabel Certified Advisor” course, students gain access to an academic platform where they follow structured content delivered through pre-recorded videos in a sequential order. This methodology allows for organized learning, progressing at your own pace.

With an enrollment period of one year, you can review the materials whenever you wish, dedicating approximately 15 hours to complete the course and its practical exercises.

This flexible format allows you to tailor your learning to your needs.

What you will learn

Installation and Configuration: Students will learn how to install Issabel and configure its essential components.

PBX Management: Students will master the creation and administration of extensions, trunks, and other key functionalities of the PBX system.

Security: Students will acquire skills to implement security measures on the platform, such as SSL certificates and firewalls.

Who is it addressed to?

  • IT and Telecommunications professionals.
  • Technical Sales and Pre-Sales Specialists.
  • Network Engineers.
  • Entrepreneurs and SME Managers.
  • Technology Enthusiasts and Professionals in Transition.
  • Students and Recent Graduates in Technology.

Program content

  • What is Issabel
  • Licencing
  • Issabel Story
  • Issabel’s Components
  • About Asterisk
  • Virtual Machine Creation
  • Issabel 4 Installation
  • Issabel 5 Installation
  • Issabel 5 script installation
  • Server Registration, Version and Generalities
  • System Dashboard
  • System – Network Settings
  • System User Settings
  • System Preferences
  • System Additional Settings
  • System Dashboard
  • System – Network Settings
  • System User Settings
  • System Preferences
  • System Additional Settings
  • General Extensions settings
  • SIP Extensions Creations
  • PJSIP Extensions Creations
  • IAX Extensions Creations
  • Batch load extensions and QR codes
  • User Extension
  • System Recordings
  • Music on Hold (MOH)
  • Announcements and Text to Speech
  • Queues
  • Interactive Voice Response (IVR)
  • PBX connection with external VoIP provider
  • Interconnection Between PBX System
  • Time Groups and Time Conditions
  • Voicemail
  • Conferences
  • Operator Panel – (FOP2)
  • Reports
  • Billing Reports
  • Issabel Meet
  • Addons
  • Issabel Network – Installation
  • Issabel Network – Wizard Module
  • Issabel Network- System Modules
  • Issabel Network – Security Module

Other certifications

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Certification

This course is designed to prepare students for the Issabel Certified Advisor certification, which is sold separately. Upon completing the course, participants will be ready to take a certification exam.

Those who pass will receive a digital badge based on Open Badges technology, which validates and recognizes their competence in the Issabel platform.

More about the exam.

Issabel Certified Advisor: On-Demand Course