On demand support is designed to solve issues or perform unplanned configurations remotely, from anywhere in the world.
From configuration procedures up to project deployment estimations, the reason this service is so popular among integrators is that they can execute their projects backed up with 2nd and 3rd level of support.
Format (8×5) – Working hours & dates attention. From 9am to 6pm, and Monday to Friday, Time of Mexico City (-6gmt).
* Call Center Module is at the End of live. Limited support for versions that include the Call Center Community Module. If you are interested in an upgraded version, visit Issabel Contact Center.
