Multitenant – Issabel

Issabel PBX Solution for Service Providers

Issabel Multitenant design goals are

Nice look and feel. It must encourage users to use it and make its commercialization easier.
Easy to use. No need for qualified technicians for daily usage and maintenance.
No handbook. It must be intuitive and users must be able to use it since first login.
Simple and clean interface. No universal solution with thousands of options and complicated forms are allowed. We want to cover the needs of 95% of the companies with the minimum features possible.

Features for Service Providers

Dashboard showing system data
Provisioning API for external integration
Unlimited number of companies and extensions
Custom appearance: corporate colors, logos, product name, etc.
Module system to personalize the experience of each company
Call statistics
CDR list with filters and export
Impersonate other users for total control
New releases available for all providers. Always updated

Issabel MT 3.1 Released!

Features for Company Administrators

Dashboard showing system data
Inbound call configuration Wizard
Multiple apps: Voicemails, Queues, IVRs…
Status of extensions in real time
CDR list with export, filter and recording download options
Call distribution, queue statistics and more
Custom appearance
Complete virtual fax solution. Fax to mail, mail to fax, web to fax, fax to web
Provisioning API for external integration

Features for the Users

Connect to your favorite trading tools

Powerful and easy one-click integrations to make your day-to-day workflow more efficient.

FAQs

Does Issabel MT Have a Price?

Yes, Issabel MT is a solution distributed as Software as a Service (SaaS) and is priced based on the number of users you need to deploy, with unlimited tenant creation.

Is Issabel Multitenant Free (libre)?

No it’s not. Not entirely as it does not fill the 4 freedoms:

You CAN use Issabel Multitenant without limitations and for any use.
You CAN modify Issabel Multitenant and get access to the source code.
You CANNOT redistribute Issabel Multitenant copies.
You CANNOT redistribute your modified version of Issabel Multitenant.

Is Issabel Multitenant reliable?

It is. Issabel Multitenant has been deployed in production in multiple service providers since Q1 2016.

When are new releases expected?

You can expect 4 releases per year.

Do new versions have a cost?

Issabel Multitenant licensers will always have access to new versions if they have acquired the maintainance support plan.

Is support paid for?

Issabel Multitenant licensers will always have access to new versions if they have acquired the maintainance support plan.

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Note: Our business hours are from 9:00 AM to 5:00 PM, Mexico Time (-6 GMT). If you contact us outside these hours, please leave us a message and we will respond at the first opportunity.